Booking is one of those problems that looks solved until you look at your own rules.
When a plugin stops being enough
| Your situation | Plugin | Custom |
|---|---|---|
| Fixed 30-minute slots, one person | Fine | Overkill |
| Variable appointment lengths by service | Awkward | Straightforward |
| Rooms or equipment that cannot double-book | Usually not supported | Core requirement |
| Different deposit rules by service | Rarely supported | Straightforward |
| Staff with individual availability and skills | Sometimes, badly | Straightforward |
| Your own app with notifications | No | Yes |
What we build
- Self-service booking and rebookingSo your reception is not the bottleneck.
- Automated remindersThe cheapest intervention against no-shows.
- Deposits and paymentThe second cheapest, and usually the more effective one.
- Resource and staff availabilityRooms, equipment, and people with their own rules.
- Cancellation and waiting listsSo a cancelled slot refills itself.
- An admin view of the diaryFor the people who run it day to day.
Common questions
Why not use a booking plugin?
Use one if it fits. Plugins fail when your rules are specific: variable appointment lengths, resources that cannot be double-booked, staff with different availability, deposits that differ by service. That is when custom starts being cheaper than working around the tool.
Can it take deposits?
Yes, and for most businesses this is the single most effective thing against no-shows, more so than reminders.
Does it handle staff and resource availability?
Yes. Rooms, equipment, and people can each have their own rules, which is usually the exact thing off-the-shelf tools get wrong.