Refund Policy

Full Refund Eligibility

You are eligible for a full refund if:

• The project has not been started by our team.
• The agreed requirements are not delivered as outlined in the approved scope of work.
• We are unable to begin the project within the committed timeline.
• We cancel the project before delivery.

Partial Refund

At any time, you may choose to halt your project and claim a partial refund. The refundable amount covers the portion of work not yet completed, with any work already delivered deducted from the total.

Non-Refundable Situations

Refunds will not be provided if:

• Development work has already started and the agreed milestones are being executed.
• Requirements are changed, expanded, or modified after project commencement.
• Delays are caused by missing content, feedback, approvals, or assets from the client.
• The project is completed according to the agreed scope.

Refund Process

To request a refund, please contact our team with your project details. Eligible refunds will be processed to the original payment method within 7–14 business days after approval.

For any questions regarding refunds, please contact our support team.